你要想学BEC商务英语吗?作为一名成功男士，你的商务接待口语英语通关吗?今日分享的是商务英语会话资料之我想退换货。假如你的顾客是一名老外，那麼基础的电話价格還是要学习培训一下的哦。
1、
A： Here are the quotations that you asked for .
B： How do they compare to last year’s ?
A： The price increases haven’t been too bad at all .
B： That’s good to hear .let’s take a look at your prices .
A：这是你的报的价。
B：与上年的对比如何。
A：沒有涨过多。
B：哪好，大家讨论一下你的价格吧。
2、
A： What is the deadline for submitting the quotation ?
B： We need it in our office by next Monday .
A： I think we’ll able to make that .
B： Good .we can’t extend the deadline .
A：价格截至日是哪一天?
B：下星期一之前要送至大家企业。
A：我觉得没什么问题。
B：哪好，大家可不可以推迟的。
3、
A： Was our bid accepted ?
B： No ，I ’m sorry .it wasn’t .
A： Can you tell me why ?
B： Sorry ，but I’m not at liberty to reveal that information.
A：大家得标了没有?
B：很抱歉，沒有。
平常喜爱买东西的同学们，毫无疑问是多少经历不愉快的买东西历经，经历退钱退换货的历经。如果你是国外购物要退换货，今日分享的有关退换货的国际商务英语情景对话就用得着了哦。假如你很感兴趣得话，一起来学习培训一下吧。
A: Excuse me...
B: Yes, sir. How may I be of service?
A: I would like to return this item... Are refunds allowed?
B: Certainly. The customer is always right, we are here to serve you. Is there a reason that you would like to return it? Did you have problems with our product or services?
A: No, no... It was just the wrong size.
B: Would you be interested in an exchange as opposed to a refund? I think I can help you to find the appropriate size.
A: No. I would rather just return it.
B: Sure, no problem. Do you happen to have the receipt?
A: Yeah, right here.
B: Ok, just a moment, please. Here you are, I need you to sign here, please. And here is your refund. Is there anything else I can help you with?
A: No, thank you.
B: You're welcome. Have a nice day!
打扰一下...
是的,老先生,需要什么服务项目吗?
我觉得把这个东西回绝...能够退钱吗?
当然可以.消费者一直对的,大家随时随地为你服务.为何要退回?您对大家的商品和服务项目有哪些难题吗?
不,并不是的...仅仅尺寸不适合.
那么你想替换一下還是要退钱?我想我能帮你寻找适合的规格.
不需要了.我还是想退回.
当然可以,没什么问题.你带收条了没有?
带了,在这儿...
好的,请等一下.给您,请在这儿签名.这是你的退钱.有没有什么*须我帮助的?
没了,感谢你.
别客气.祝你们一天都高兴!
refund:a sum of money that is paid back to you, especially because you paid too much or because you returned goods to a shop/store 退钱;退还款;还款额度
a tax refund 税费退钱
to claim/demand/receive a refund 规定/接纳退钱
If there is a delay of 12 hours or more, you will receive a full refund of the price of your trip. 假如耽误做到或超出 12 钟头,你能获得车旅费全额的退钱.
as opposed to:used to make a contrast between two things (表明比照)而,相对性于
200 attended, as opposed to 300 the previous year. 参加的有 200 人,而前一年是 300 人.
This exercise develops suppleness as opposed to(= rather than)strength. 此项锻练并不是提高能量,只是提高延展性的.
receipt:a piece of paper that shows that goods or services have been paid for 收条;收条 countable ~ (for sth)
Can I have a receipt, please? 请给我开家收条,好么?
to make out(= write)a receipt 写收条
要想学习培训大量的国际商务英语情景对话，我提议你报名参加美联英语课程培训。
A：能跟我说是什么原因吗?
B：抱歉，我示能随便泄漏资源。
4、
A： We’d like a chance to bid on this business.
B： We’ll be taking quotations next month .
A： Will you let us have the specifications ?
B： Sure ，just drop in my office some time and pick them up .
A：大家期待能还有机会招投标该笔做生意。
B：大家将在下一个月接纳价格。
A：测试计划能够让我们吗。
B：没什么问题，何时到我公司办公室来拿都能够。
5、
A： Can you tell me why our bid was not accepted?
B： I think you were a little too high on some of the items .
A： On which ones ?
B： You’re perfectly welcome to inspect the winning bid .
A：请告诉我为何大家沒有得标好么?
B：我觉得大家几个新项目的价钱高了一点。
A：哪些类别呢，
B：大家很欢迎您来查看得标者。
6、
A： I have a question about this quotation you submitted .
B： What is it ?
A： The third item has been omitted .
B： Oh ，yes .we don’t carry that item anymore .
A：你明确提出的价格是我难题。
B：什么?
A：第三新项目跳开了。
B：哦，是的，那一新项目大家已不卖了。
